the top 4 perks our members love most
free late check-out
Everyone checks out at 11:00 AM... members stay in bed until 2:00 PM for free! They love the extra time and the savings – up to $79 per each stay.
15% off food & drink
Flash your app member ID at the bar and get 15% off all food and drinks (cocktails, wine, desserts, pizza… everything except breakfast).
early access to all sales
All sales are open to members before the general public. This means the best availability of rooms in all cities, and at the biggest discount.
Marriott Bonvoy Gold Elite
Enjoy Marriott Bonvoy Gold Elite status at all hotels in the Marriott Bonvoy portfolio worldwide – coming soon!
an important question
Is this for you? Probably.
You travel for work, fun, or just because you can. The membership elevates all your hotel stays with exclusive discounts, freebies and rewards. It’s perfect for you if:
- you don’t want to pay the full price for your hotel nights
- you stay at citizenM at least twice a year
- you think exciting cities and boring hotels just don’t go together
- art, design, technology and culture are your lifestyle
- getting rewarded for your loyalty feels good Life’s too short for boring trips and full prices. Join us.
coming soon
Marriott Bonvoy Gold Elite™ status
Soon, all mycitizenM+ members will enjoy the benefits of Marriott Bonvoy Gold Elite status at all Marriott Bonvoy destinations worldwide. Not a member yet? Join mycitizenM+ to get your perks right now – and soon, your Marriott Bonvoy Gold Elite status at over 30 hotel brands and 10,000 global destinations.
As a mycitizenM+ member, enjoy your special member perks at any citizenM hotel:
- 15% discount on retail rates for all direct bookings
- up to 30% discount during sales
- 15% off food & drinks
- 15% off meeting rooms
- free coworking
+
Book any stay in the Marriott portfolio (including citizenM), get these Marriott Bonvoy benefits:
- 25% bonus Marriott Bonvoy points on stays
- enhanced room upgrade
- 2:00 PM late check-out (based on availability)
- welcome gift of extra points
- Ultimate Reservation Guarantee
- exclusive member rates for direct bookings
value through the roof
it costs less than two stays
Stay at least twice, and the membership pays for itself in savings and perks — even quicker with the members-only early sales featuring a double discount! And wait till you hear this — with the Marriott Bonvoy coming soon to all mycitizenM+ members, you’ll enjoy the elevated experience of Marriott Bonvoy Gold Elite rewards across the entire Marriott Bonvoy portfolio of 10,000 global hotel destinations.
short & sweet FAQs
What is mycitizenM+?
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What is mycitizenM+?
mycitizenM+ is a hotel rewards program unlike any other. There's no waiting, no levels to achieve, no points to collect, no minimum spend. Simply sign up for one year and enjoy all the perks immediately.
The price of the membership (only $84 / £63 / €70 per year during summer sale ) gives you incredible value from your very first stay. You'll see the room rate savings while you book the member rate, and save up to $79 with your free late check-out, and up to $125 with a free premium view. At peak travel times (for example, a long summer weekend in New York), your savings could add up to $300 for a single stay.
How do I sign up?
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How do I sign up?
Follow this link straight to the buying page, or scroll up and click the 'buy one year membership' button.
When do I pay?
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When do I pay?
This is a ONE YEAR membership - you pay either when you sign up, or at the end of a free trial (if a free trial is available).
Pay when you sign up - make one payment only for the entire year.
Pay while booking a stay – select your member rate, sign up to the membership, then finish your booking (in other words, just follow the flow).
If you start your membership with a free trial, your payment will be collected the day after your free trial ends (unless you cancel). We will send you a reminder email before the end of the trial to ask if you want to continue.
How long am I signing up for?
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How long am I signing up for?
You are signing up for one year.
You might have caught a special promotion - for example, a free trial for two months. In this case, the free trial period is added at the start of the membership. So with a two-month free trial, your membership will last 14 months - two months for free, 12 months paid. During the free trial, you can cancel your membership anytime with no obligation, and the 12-month paid period will not begin.
How do I cancel mycitizenM+ membership?
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How do I cancel mycitizenM+ membership?
All memberships come with a 14-day cancellation period if you change your mind.
If you start with a free trial, you can cancel your membership anytime during the trial period with no obligation, and the 12-month paid period will not begin.
To cancel your membership, log into your citizenM account, go to the 'membership' section, then follow the steps. We will send you an email to confirm the cancellation and the remaining terms (remaining time, how many payments still remain, etc).
If you want to cancel after the 14-day period passes, you can do so via your member dashboard. The membership will continue until the end of its one-year term (which means you can keep using your perks), but it will not renew automatically.
Can I book more than 2 rooms with my membership?
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Can I book more than 2 rooms with my membership?
You can book a maximum of 2 rooms per stay with your member discount - one for you, and one or your best travel buddy (or two buddies). It's nice to travel with friends!
There is no limit to your stays - you can book as many as you like per year - only to the number of rooms. If you need 3 rooms or more, those rooms need to be booked separately at the regular stay price.
How do I use my food and drink discount?
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How do I use my food and drink discount?
Download the citizenM app and log in with the same email you used to purchase your membership. You'll see your member ID on the app home screen. Show this ID at the bar whenever you buy food and drinks. You get 15% off everything, excluding breakfast, and excluding alcohol in Boston (state rules).
If you already have the app, but your member status is not showing, please upgrade your app to the latest version. You may need to sign in again after app update.
At the moment, the discount will not be added to orders placed via the app - you need to order with an ambassador at the bar.
Are rooms with premium views always available?
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Are rooms with premium views always available?
Can I see some fine print (terms & conditions)?
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Can I see some fine print (terms & conditions)?
Of course! Read the full terms & conditions here.
If the fine print doesn't answer your question, click the chat bubble at the bottom right of this screen to connect to one of our friendly humans anytime.
Can I buy membership for my business?
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Can I buy membership for my business?
We no longer offer a dedicated business membership, but we’re happy to help companies find the best solutions for their travel needs. If your team travels frequently at citizenM hotels, get in touch with us to explore tailored options.
I have more questions!
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I have more questions!
You have questions - we're here to help! Click the chat bubble at the bottom right of this screen to connect to one of our friendly humans anytime.