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Kuala Lumpur Bukit Bintang hotel

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Kuala Lumpur Bukit Bintang
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You may not yet know what you'll be doing in Kuala Lumpur... because in this incredible city, anything can happen. Well, at least you know where you'll be sleeping after all the working, shopping, eating, clubbing and sightseeing.

get 6% off and free cancellation

Book direct and pick the mycitizenM rate to save at least 6% off your stay. All you need is a free membership (get it while you book, it's easy).

address

citizenM Kuala Lumpur Bukit Bintang hotel
128 Jalan Pudu, Bukit Bintang
55100 Kuala Lumpur
Malaysia

 
  • Kuala Lumpur International Airport (KUL) - 44 min drive
  • Masjid Jamek LRT station - 13 min walk
  • Imbi Station - 13 min walk

in your room

We have just one type of room: small and perfect – with one XL bed for up to 2 adults to share.

 
 
 

superfast free Wi-Fi
mood lights
widescreen TV
XL king-size bed
fluffy pillows
power shower
AM & PM shower gels
blackout blinds

got the app?

Pilot your room using our free app. And that’s just one of the app superpowers – use it to book a room, check-in/out, browse our menus and more. Download now.

  • adjust lights & blinds
  • browse TV channels
  • control temperature

at this hotel

hotel

the essentials
  • check-in after 2.00 PM
  • check-out by 11.00 AM
  • kiosk / app check-in
  • luggage storage (if space available)
  • 24/7 guest service
  • non-smoking
  • cashless payments
  • ironing rooms
  • collectionM shop
  • free onsite parking (scroll down to 'good to know' for details)
  • only service pets allowed
eat & drink
  • canteenM bar
  • 24/7 food & drinks
  • buffet breakfast
    6.30 - 11.00 AM
work, play, relax
  • superfast free Wi-Fi
  • stylish living room
  • societyM meeting rooms
  • world-class art
  • lots of books to browse
  • iMacs for guest use

rooms

sleep, relax
  • huge XL king-size bed
  • European cotton sheets
  • world's fluffiest pillows
  • coloured mood lights
  • sound-proof windows
  • widescreen smart TV
  • superfast free Wi-Fi
  • blackout blinds
  • control lights, blinds, TV with app or tablet
refresh
  • jungle-like power shower
  • huge, soft, luxury towels
  • AM / PM shower gels
  • full-size hair dryer
  • lovely hand soap
general
  • max 2 people per room
  • avg room size 14 sq m
  • all rooms the same
  • wall-to-wall window
  • accessible rooms
  • phone with VoIP rates
  • air conditioning
  • fridge
  • safe
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good to know

Parking, sleeping, eating and other fun at citizenM.

Is your hotel open ?

Can I book a room?

Yes, you can book a room, our hotels are open. Click here to make a reservation.

How do I get to the hotel?

Can I book a room?

citizenM Kuala Lumpur hotel is currently closed for bookings. We will let you know as soon as we re-open.

What's your address?
What is the address of citizenM Kuala Lumpur Bukit Bintang?

citizenM Kuala Lumpur Bukit Bintang hotel
128 Jalan Pudu, Bukit Bintang
55100 Kuala Lumpur
Malaysia

 
Do you have a shuttle?
Do you have a shuttle?

Unfortunately, citizenM does not provide shuttles. But feel free to arrange your own. Most airports provide these services.

Do you have parking at the hotel?

Is there parking at citizenM Kuala Lumpur?
Is there a parking at citizenM Kuala Lumpur Bukit Bintang hotel?

At citizenM Kuala Lumpur Bukit Bintang hotel, we offer guest car parking on levels 1 and 2 of the building.

We have 55 spaces for our hotel guests, free of charge, available on first-come-first-served basis.

Parking cannot be pre-booked. Simply arrive and park your car, then present the parking ticket to one of our ambassadors to get your free rate.

How do I check in/check out?

What is the check out time?
What is the check out time at citizenM Kuala Lumpur Bukit Bintang hotel?

Check-out is at 11.00 AM. Do you want to stay in your ultra-comfy bed longer? No problem, you can add a late check-out until 2.00 PM for an extra MYR 100+6% SST during booking, at online check-in, or in person at the hotel.

What is the check in time?

Our check-in starts at 2.00 PM.

Are you arriving before 2.00 PM? If there are rooms available, you can check-in early for a small extra fee of MYR 150+6% SST.

If you don't want to check-in early, we'll be happy to store your luggage for free (in case you want to go out sightseeing).

Until what time is the front desk open?
Until what time is the front desk open?

Our front desk is always open (yes, 24/7!) and an ambassador is always available to help you with anything you need.

Do I need an ID when checking in?
Do I need an ID when checking in?

Some countries require you to show ID at the time of check-in. Your booking confirmation email will include this information if needed.

The following ID is accepted: passport, driver's licence, any type of ID valid for travel (for example, national ID cards within the EU).

Your data will only be used for identification, age verification and security purposes.

Is it possible to... ? (yes, we do have a few house rules)

Can I smoke inside the room ?
Can I smoke inside the room ?

citizenM is a smoke-free zone, this includes all kinds of cigarettes, even those funky electronic ones. All our rooms are also non-smoking. A fine applies for not respecting this policy.

How old do I have to be to stay at citizenM?
Can I check in if I'm a minor ?

Europe, USA and Asia - all guests must be 18 years old or older to book a room and stay at citizenM (this includes the second guest in the room). Guests under 18 years old can only stay with a parent or legal guardian. You will be asked to present photo ID at check-in.

To visit our cloudM rooftop bars in the USA, you must be 21 years old or older. For cloudM rooftop bars in Europe, you must be 18 years old or older. 

Do you allow pets in the hotel?
Do you allow pets in the hotel?

Pets are not permitted at any citizenM hotel - with the exception of service animals. If you (or your party) need the assistance of a service animal during a stay, we kindly ask you to notify us before arrival. Emotional support animals do not qualify as service animals.

Can I receive mail and packages to the hotel?
Can I receive mail and packages to the hotel?

We only accept deliveries to the hotel on the day of your arrival or during your stay. Please make sure the name on the package matches the name on the booking.

All packages and letters received before your arrival or after your departure will be returned.

What can I find at the hotel?

Can you store my luggage?
Can you store my luggage?

We are happy to keep your luggage safe and secure (for free!) on the day of your arrival and departure, as long as storage space is available. Please ask an ambassador if storage is possible.

Can I arrange a surprise?
Can I arrange a surprise?

In the wake of COVID-19, our hotels are taking all the necessary precautions to keep our guests and teams safe. This includes no non-essential items in the rooms, as well as minimizing the footprint in our guests rooms both pre-stay and during. We apologize for any disappointment this may cause, however your health is top priority to us.

Do you provide laundry service?
Do you provide laundry service?

There are no laundry or dry-cleaning facilities at citizenM hotels, but our ambassadors are happy to recommend local cleaners and laundromats if you need one.

Do you have a gym ?
Do you have a gym ?

There are no gym facilities at this hotel, but you don't have to give up on fitness (unless you prefer to run a movie marathon in bed, of course). In our movie library, you'll find workout videos made especially for your room. You can also use the free Wi-Fi to stream your favourite workout video. Our city guides have running maps too.

Can I rent a bike ?
Can I rent a bike ?

We do not have bikes at the hotel, but please ask our ambassadors to recomment a great local bike rental place.

What and when can I eat?

What are the breakfast times and price?

Breakfast is served from 6.30 AM until 10.30 AM. It is possible to have breakfast earlier than 6.30 AM, just let us know in advance to arrange this. The price of the breakfast is 35 MYR + 6% SST per person.

Can I see your menu?

Download our free app here to see what's cooking and pouring at citizenM! We made our menus especially for mobile citizens – ideal when you have places to go and people to see (or no time for a restaurant)

Can I add breakfast to the booking?
Can I add breakfast to the booking?

Yes, you can add breakfast with one click while you're making your reservation. If you aren't sure yet, simply buy it on the day of arrival or in the morning. The price is the same.

Do you provide breakfast for people with dietary requirements?
Do you provide breakfast for people with dietary requirements?

Yes, our breakfast has something for everyone! You'll find options for vegan, lactose-free and gluten-free diets. If you have other special requirements, let us know in the comments during the booking, and we will do our best to accommodate you.

 
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