Our neighbourhood already had charm, history and beauty. And now, the newest citizenM hotel has landed to add cool design, unmistakable style and international flair to Amsterdam's famous canal ring, in the centre of it all.
Book direct and pick the mycitizenM rate to save at least 6% off your stay. All you need is a free membership (get it while you book, it's easy).
citizenM Amstel Amsterdam hotel
1018 EW Amsterdam
Five types of rooms to ponder? Not here – all our rooms are identical and cleverly designed for 2 adults, with one XL bed to share.
Pilot your room using our free app. And that’s just one of the app superpowers – use it to book a room, check-in/out, browse our menus and more. Download now.
good to knowParking, sleeping, eating and other fun at citizenM.
How do I get to the hotel?
What's your address?
Do you have a shuttle?
Unfortunately, citizenM does not provide shuttles. But feel free to arrange your own. Most airports provide these services.
Do you have parking at the hotel?
Is there parking at citizenM Amstel Amsterdam?
How do I check in/check out?
What is the check in time?
Our check-in starts at 2.00 PM.
Are you arriving before 2.00 PM? You can check-in early at no extra charge if there are rooms available. Early check-in cannot be pre-booked in advance.
Until what time is the front desk open?
Our front desk is always open (yes, 24/7!) and an ambassador is always available to help you with anything you need.
Do I need an ID when checking in?
Some countries require you to show ID at the time of check-in. Your booking confirmation email will include this information if needed.
The following ID is accepted: passport, driver's licence, any type of ID valid for travel (for example, national ID cards within the EU).
Your data will only be used for identification, age verification and security purposes.
What is the check out time?
Check out is at 11.00 AM. Do you want to stay in your ultra-comfy bed longer? No problem, you can add a late check-out until 2.00 PM for an extra 29 EUR during booking, at online check-in, or in person at the hotel.
What can I find at the hotel?
Can you store my luggage?
We are happy to keep your luggage safe and secure (for free!) on the day of your arrival and departure, as long as storage space is available. Please ask an ambassador if storage is possible.
Can I arrange a surprise?
In the wake of COVID-19, our hotels are taking all the necessary precautions to keep our guests and teams safe. This includes no non-essential items in the rooms, as well as minimizing the footprint in our guests rooms both pre-stay and during. We apologize for any disappointment this may cause, however your health is top priority to us.
Do you provide laundry service?
There are no laundry or dry-cleaning facilities at citizenM hotels, but our ambassadors are happy to recommend local cleaners and laundromats if you need one.
Do you have a gym?
There are no gym facilities at this hotel, but you don't have to give up on fitness (unless you prefer to run a movie marathon in bed, of course). In our movie library, you'll find workout videos made especially for your room. You can also use the free Wi-Fi to stream your favourite workout video. Our city guides have running maps too.
Can I rent a bike ?
Yes! This hotel has free bicycles for guests. There are just a few simple rules to note:
- 1 bike per guest, maximum 2 per room
- bikes are available on first-come-first-served basis - ask as soon as you arrive
- the use of bicycle is free, but we will take a refundable security deposit of 100 EUR in case of theft or damage
- all bikes must be returned before midnight
- we will ask you to sign a rental agreement
- if there are no bikes left, ask our hotel ambassdors to recommend a great local rental place
What and when can I eat?
Can I see your menu?
Download our free app here to see what's cooking and pouring at citizenM! We made our menus especially for mobile citizens – ideal when you have places to go and people to see (or no time for a restaurant)
Can I add breakfast to the booking?
Yes, you can add breakfast with one click while you're making your reservation. If you aren't sure yet, simply buy it on the day of arrival or in the morning. The price is the same.
Do you provide breakfast for people with dietary requirements?
Yes, our breakfast has something for everyone! You'll find options for vegan, lactose-free and gluten-free diets. If you have other special requirements, let us know in the comments during the booking, and we will do our best to accommodate you.
What are the breakfast times and price?
Breakfast is served from 6.00 AM until 11.00 AM. It is possible to have breakfast earlier than 6.00 AM, just let us know in advance to arrange this. The price of the breakfast is 16.95 EUR per person.
Do you provide lunch and dinner?
Yes, we serve delicious hot meals 24/7 at canteenM. Cold food, snacks, drinks and coffee are available 24/7.