Paris city centre needed just one thing to be even more awesome – a boutique citizenM hotel near Gare de Lyon station. After a day of shopping and culture, sink into contemporary comfort in one of our 338 designer rooms. Bonne nuit!
designer living room
4 societyM meeting rooms
Don't get out of bed for ANYTHING... not even to turn on the lights. Use the app or the MoodPad to get the room ambiance just right, with only a swipe of your finger.
- adjust lights & blinds
- browse TV channels
- control temperature
hotel informationAll you need to know about sleeping, working and having fun at citizenM.
Is your hotel open ?
Can I book a room?
Yes, you can book a room, our hotel is open (except the cloudM rooftop bar). Click here to make a reservation.
How can I access the hotel?
Our hotels are open, but the doors may be locked at night (or in exceptional circumstances). In that case, hotel guests enter by scanning their room key card. New arrivals use the intercom to reach the hotel team.
Is the hotel living room open during my stay?
We're sorry, our living room is currently closed due to the lockdown rules. We still offer food and drinks you can order for pick-up at canteenM, then take to your room. We serve alcohol between the hours of 6.00 AM and midnight daily.
Is canteenM open?
We're sorry, canteenM is currently closed, but we still offer food and drinks to pick-up and take to your room. We serve alcohol between the hours of 6.00 AM and midnight daily.
Are the societyM meeting rooms open during my stay?
We're sorry, our meeting rooms are currently closed. Please keep checking for updates.
Is cloudM rooftop bar open during my stay?
We're sorry, our cloudM rooftop bar is temporarily closed. We will reopen as soon as it's safe to do so.
Can I come to the hotel if I do not have a reservation ?
At the moment, our hotels are open to registered guests only. Sorry, no visitors until further notice.
How do I get to the hotel?
What's your address?
citizenM Paris Gare de Lyon
8 Rue van Gogh
Do you have parking at the hotel?
Do you have a shuttle?
at citizenM we do not provide shuttles. But feel free to arrange your own. Most airports provide these services.
How do I check in/check out?
What is the check in time ?
Our check-in starts at 2.00 PM.
Are you arriving before 2.00 PM? You can check-in early at no extra charge if there are rooms available. Early check-in cannot be pre-booked in advance.
If you don't want to check-in early, we'll be happy to store your luggage for free (in case you want to go out sightseeing).
Until what time is the front desk open?
Our front desk is always open (yes, 24/7!) and an ambassador is always available to help you with anything you need.
Do I need an ID when checking in?
Some countries require you to show ID at the time of check-in. Your booking confirmation email will include this information if needed.
The following ID is accepted: passport, driver's licence, any type of ID valid for travel (for example, national ID cards within the EU).
Your data will only be used for identification, age verification and security purposes.
What is the check out time?
Check out is at 11.00 AM. Do you want to stay in your ultra-comfy bed longer? No problem, you can add a late check-out until 4.00 PM for an extra 29 EUR during booking, at online check-in, or in person at the hotel.
What can I find at the hotel?
Can you store my luggage?
We are happy to securely store your luggage for free on the day of your arrival and departure. Please ask an ambassador at the front desk for help with this.
Can I arrange a surprise?
Absolutely, we love arranging surprises! Please use the chat function on our website to tell us all the details, or click here for other contact options.
Do you provide laundry service?
There are no laundry or dry-cleaning facilities at citizenM hotels, but our ambassadors are happy to recommend local cleaners and laundromats if you need one.
Do you have a gym ?
There are no gym facilities at this hotel, but you don't have to give up on fitness (unless you prefer to run a movie marathon in bed, of course). In our movie library, you'll find workout videos made especially for your room. You can also use the free Wi-Fi to stream your favourite workout video. Our city guides have running maps too.
Can I rent a bike ?
We do not have bikes at the hotel, but please ask our ambassadors to recomment a great local bike rental place.
Can I eat at the hotel ?
Do you serve breakfast?
For the health and safety of all citizens, we serve a delicious continental breakfast on a tray (with our famous pastries and coffee, of course).
Do you serve lunch/dinner/drinks?
We're sorry, canteenM is currently closed, but you can still buy lunch, dinner and drinks to pick-up and take to your room from 12 noon until 11.00 PM. We serve alcohol from 6.00 AM to midnight daily.
HOW can I order lunch/dinner/drinks?
You can browse our food and drink menus via the citizenM app, on the MoodPad in your room. Please dial 0 from your room to place your order for pick-up at canteenM, then take to your room.
Can I have food delivered to the hotel?
You may order food delivery to the hotel, but for everyone's health and safety please ask the courier to wait for you outside. Please consume the food in your room.