Boston North Station hotel

Please visit www.mass.gov/info-details/covid-19-travel-order to see the latest coronavirus rules in the state of Massachusetts.

All staying guests must present a valid, physical (no photocopies) ID upon check-in – this includes the second guest in the room (we allow a maximum of 2 people per room). We gladly accept all nationally recognized government-issued ID, such as: passport, driver's license, non-driver ID, active duty military ID, Department of Defense (DoD) card, global entry card, tax exemption ID. The name on the credit card used to check-in must match the photo ID shown. 

You are not permitted to carry, store or possess firearms, ammunition, knives or weapons of any kind while at our hotel. We reserve the right to refuse service and ask you to leave our hotel if you fail to abide by this policy. This policy does not apply to law enforcement officers and designated military personnel who are on-duty and required to carry firearms in the performance of their duties.

We want you to feel safe at any citizenM hotel you visit, so we have some new house rules – please click here to read them. We’ll ask you to agree to them when you arrive at the hotel.

Yes, you may bring friends and family to our Boston hotel, but they will need to register as visitors with their name and phone number when they enter the hotel.

Please keep a distance of 1.5 meter (6 feet) from other groups, no social distancing required within your own group.

We are a cashless hotel (but we do accept cash in absence of other payment). We are happy to accept all of the following cards: VISA, MasterCard, American Express, Maestro, Discover and JCB. All room nights must be paid on arrival. If you need to add extra nights, we will ask you to pay for them when we modify your stay.

Our usual luggage storage service has changed for the health and safety of all staff and guests. Please ask whether it is possible to store your luggage once you arrive at the hotel.

We're sorry, we temporarily do not accept package deliveries, unless the guest is present at the hotel to collect the item in person. For everyone's safety, package storage is temporarily not available.  

citizenM Boston North Station hotel
70 Causeway Street
Boston MA 02114
USA

citizenM Boston North Station hotel does not offer parking on the hotel grounds, but we've searched high and low for some alternative options in the area:

North Station Garage
140 Causeway Street, Boston, MA 02114
(1 minute walk from the hotel)

North End Garage
600 Commercial Street, Boston, MA 02109
(5 minutes walk from the hotel)

citizenM is not affiliated with any of these garages.

We also recommand you use the app "Spothero" to find out more about availability and prices of parking spots nearby.

at citizenM we do not provide shuttles. But feel free to arrange your own. Most airports provide these services.

Our check-in starts at 2.00 PM.

Are you arriving before 2.00 PM? You can check-in early at no extra charge if there are rooms available. Early check-in cannot be pre-booked in advance.

Check-out is at 11.00 AM. Do you want to stay in your ultra-comfy bed longer? No problem, you can add a late check-out until 6.00 PM for an extra 69 USD (+taxes) during booking, at online check-in, or in person at the hotel.

Our front desk is always open (yes, 24/7!) and an ambassador is always available to help you with anything you need.

All staying guests must present a valid ID upon check in - this includes the second guest in the room (we allow a maximum of 2 people per room).

International travellers must present a valid passport. Domestic travellers must present a Driver's License, or Non-Driver ID card, or DoD card. Sorry, we cannot accept photos of documents.

The name on the credit card used to check-in must match the photo ID shown.

We want you to feel safe at any citizenM hotel you visit. Our cleaning routine was already world-class – now, it’s beyond amazing. Click here to find out what actions we’re taking for your travel safety and hygiene. Download our free app to make your stay contactless!

Our hotel teams are wearing face masks at all times.

All people are required to wear face masks in the public areas of the hotel.

Our usual luggage storage service has changed for the health and safety of all staff and guests. Please ask whether it is possible to store your luggage once you arrive at the hotel.

In the wake of COVID-19, our hotels are taking all the necessary precautions to keep our guests and teams safe. This includes no non-essential items in the rooms, as well as minimizing the footprint in our guests rooms both pre-stay and during. We apologize for any disappointment this may cause, however your health is top priority to us.

There are no laundry or dry-cleaning facilities at citizenM hotels, but our ambassadors are happy to recommend local cleaners and laundromats if you need one.

We do not have bikes at the hotel, but please ask our ambassadors to recomment a great local bike rental place.

Yes, we have a cosy gym with essential equipment where you can run, lift and cycle 24/7.

We made our menus especially for mobile citizens – ideal when you have places to go and people to see (or no time for a restaurant). Click here to see what’s cooking and pouring at citizenM

When staying with us, you can browse the menus via the free citizenM app – download it here!

Yes, you can add breakfast with one click while you're making your reservation. If you aren't sure yet, simply buy it on the day of arrival or in the morning. The price is the same.

Yes, our breakfast buffet has something for everyone! You'll find options for vegan, lactose-free and gluten-free diets. If you have other special requirements, let us know in the comments during the booking, and we will do our best to accommodate you.

Breakfast is served from 6.00 AM until 11.00 AM. It is possible to have breakfast earlier than 6.00 AM, just let us know in advance to arrange this. The price of the breakfast is 13.95 USD+taxes per person.

Yes, we serve delicious hot meals 24/7 at canteenM. Cold food, snacks, drinks and coffee are available 24/7.